Lead Front Desk Receptionist

Cloud Gate Abadi · 📍 Cipayung · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 24.000.000 – Rp 31.000.000 per month
Cloud Gate Abadi is seeking a highly organized and detail-oriented Lead Front Desk Receptionist to join our team in Cipayung. In this role, you will be the first point of contact for our guests and will play a crucial role in ensuring their satisfaction and comfort during their stay. The ideal candidate will have excellent communication skills, a strong sense of responsibility, and the ability to work well under pressure.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure, ensuring a warm and welcoming atmosphere.,Manage front desk operations, including check-in/check-out procedures, reservations, and guest inquiries.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth guest experiences.,Handle guest complaints and concerns professionally and efficiently.,Maintain accurate and up-to-date guest records and documents.,Assist in training and supervising junior front desk staff.,Perform other related duties as assigned by the management.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality Management, Tourism, or a related field.,Minimum of 3 years of experience in front desk receptionist roles, with at least 1 year in a supervisory or lead position.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in English, both spoken and written.,Familiarity with hotel management software and systems.,Ability to work well under pressure and meet deadlines.,Valid ID and work permit for Indonesia.

🛠️ Keahlian

Customer serviceProblem-solvingTime managementAttention to detailTeam leadershipBasic computer skills
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